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Frequently Asked Questions

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1. What is the best cleaning service in Zadar and Zadar County?

The best cleaning service in Zadar and Zadar County has been Blistavi dom. A rich experience of the employees, work with the materials and equipment of high quality and satisfacttion and loyalty of our numerous clients talk in our favor. 

2. Koje usluge čišćenja nudite? What kind of services do you offer? 

Blistavi dom Zadar is performing all types of cleaning services. Therefore, you can order deep cleaning, regular house cleaning, post-construction cleaning, staircase cleaning, office cleaning, villa & apartment cleaning, upholstery cleaning (sofa, matress, carpet cleaning), pool cleaning and machine floor washing.

3.  How has deep cleaning been charged for?

Deep cleaning within Blistavi dom cleaning service is being charged per hour of every employee's work. Final price is being formed on a basis of a total number of hours of all employees. For all other types of cleaning a fixed price is being formed as a result of the characteristics of facility that has to be cleaned.

4. When can I order cleaning services?

The cleaning service can be ordered in period Mon-Fri 8am-8pm. It is recommended to order a service few days in advance even though we accept urgent cases when needed as well.

5. What other services do you offer?

Other than all types of cleaning services we offer pool cleaning, window cleaning, laundry service, garden maintenance, closet organization, facility managment, handyman services and further services for landlords and their guests during their stay in holiday houses.

6. What kind of services do you offer to house owners and the guests in holiday houses?

Other than house cleaning, pool cleaning, laundry service, we offer Deluxe packages for our clients. A Deluxe package provides guest check-in/out, reservations, charge, communication with guests. We also offer VIP guests services of additional activities and  we've created also a customer service available 24/7.


Cookies

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Policy related to the use and storage of cookies (HTTP cookies)

Our website you visit uses cookies. Cookies are small files that are temporarily stored on your hard drive, which allows our website to recognize your computer the next time you visit the page Blistavi dom d.o.o (www.blistavidom.hr).

These tools may collect and store technical data such as cookies, IP address of the user and/or visitor, the identifier of the mobile device, browser data etc., but they do not identify the person.

The cookies that are stored are used for analytical and statistical purposes, for the functioning of all the features of the website, and for a better user experience. These cookies can be permanent (cookies that remain stored on the user's computer even after the visit), and temporary (cookies that are stored only during the visit to the website).

Blistavi dom d.o.o. uses third-party cookies to collect attandance rate and website usage statistics. The data collected includes the user's IP address, browser data, language, operating system, and other standard statistics that are collected and analyzed exclusively in anonymous and mass form.


Depending on the settings of your internet browser, cookies may be accepted automatically. If you do not agree with their use, you can easily delete and/or permanently disable cookies on your computer or mobile device at any time using the settings of the browser you are using.

For more information on managing cookies, visit the pages of the browser you are using. Please note that the purpose of cookies is to improve and enable the use of our website, and by preventing or deleting cookies you may disable the functions of our website or cause a different operation and appearance in your browser.


Privacy policy

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Collection and processing of personal data

Personal data is that data which identifies you, such as name and surname, address, e-mail, postal address, etc. Blistavi dom d.o.o. does not collect your personal data unless you have explicitly made it available to us (e.g. while ordering a product or subscription), thereby consenting to their use for the purposes listed below.

Use and disclosure i.e. transfer of personal data

Blistavi dom d.o.o. will use your personal data for the purposes of technical management of the website, analysis of preferences, and creation of general and individualized offers in order to communicate with you and give you access to specific information. Also, Blistavi dom d.o.o. advises all parents and legal guardians to teach children how to safely and responsibly handle personal information online. The services we provide are not intended for people under the age of 16, but we cannot know whether the data we collect or process is from someone unther that age. We advise all parents and legal guardians to teach people under the age of 16 how to handle personal information safely and responsibly online.

Newsletter and subscription

If you have given your consent for receiving the Newsletter, we may send you an electronic newsletter with commercial advertising content. The information you provide to us while subscribing to the Newsletter will only be used to send the Newsletter. If you wish to unsubscribe from the Newsletter, you can do so at any time via the unsubscribe option found in the Newsletter. If you decide to cancel the subscription, we will stop processing the personal data we have collected for this purpose.

We store the collected data only during the period in which you receive the newsletter and have not retreated your consent to receive it.

The processing of data for the receiption of the newsletter is necessary for our legitimate interests. Therefore, you are not required to give this information and/or the consent for the reception of the newsletter. The legal basis for receiving the newsletter is your consent (Article 6 (1) of the General Data Protection Regulation). If you have not given your consent, a newsletter will not be sent to you.

In the case that you receive our Newsletter through our business partner, the processing of the data will be done by our partner. We would like to inform you that our business partner also protects the security of your data with appropriate and up-to-date technical and organizational measures. Our business partner is not allowed to use this personal information for any purposes other than those for which we have provided it.

Web shop

If you register and create a customer profile on our website or order through our Web store, you will need to enter personal information in the online forms. The data you enter and the data that is the result of the processing your order such as the number and status of the order, information about the time and method of delivery, delivery address, e-mail are required for executing the contract or providing the Web store service. We will store the above data for a period of 3 years, except for those for which the applicable legal regulations especially from accounting require a longer retention period.

Your data will be published in the following categories of recipients in the following cases:

1) The data required for the delivery of the goods will be given to the forwarding agents. Please note that only the data required for the delivery of the goods will be given;

2) In the case of direct delivery, your data can be used for the purpose for which we provided it. Our business partners also protect the security of your data with appropriate and technical and organizational measures.

We also note that the processing of the data is necessary for the conclusion of the contract. Therefore, if you do not provide the above mentioned information, we will not be able to enter into a contract or process your order.

Security

Blistavi dom d.o.o. makes great efforts to ensure the security of personal data and compliance with applicable data protection regulations (such as the General Data Protection Regulation, the Act on the Implementation of the General Data Protection Regulation, etc.). Please note that your data is conscientiously protected against loss, destruction, manipulation, unauthorized access and unauthorized disclosure. Our employees are obliged to respect the confidentiality of your data and to comply with the general acts of Blistavi dom d.o.o.

Data storage period

We store your data until the expiration of the 3-year period, counting from the expiration of the contractual relationship, except for the data for which the applicable regulations determine a longer storage period. Your data is used for direct marketing purposes on the basis of legitimate interest for 3 more years after the expiration of the contractual relationship. Also, user data is used for 3 years after its collection except for the data for which applicable regulations determine a longer storage period. If there is consent for processing for promotional purposes that extends to the period following the prescribed deadline, we store your data until the consent is withdrawn.

User rights

The user decides on the data he/she wants to share with the company Blistavi dom d.o.o. In the case your personal data changes, please notify This email address is being protected from spambots. You need JavaScript enabled to view it. of the changes so that your data could be corrected or updated.

We hereby inform you that you have the right to withdraw the given consent at any time in whole or in part, by notifying Blistavi dom d.o.o. in writing at Šibenska ulica 3D, 23000 Zadar with the note "GDPR department", in electronic form at This email address is being protected from spambots. You need JavaScript enabled to view it. or orally on 097 / 650-5988. Furthermore, upon receipt of the statement of withdrawal of consent, we will acknowledge receipt in writing, and the personal data covered by the statement of withdrawal will no longer be processed starting from the date of withdrawal of consent. Please note that all processing and/or transfers made up to the date of (the) withdrawal of consent will remain legally valid.

In addition to the right to withdraw consent, users, in accordance with applicable data protection regulations, have the right to be informed, the right to rectification, the right to be forgotten, the right to restrict processing limit processing, the right to data portability and the right to object. Users also have the right to lodge a complaint with the data protection supervisory authority.

In case you have decided that you do not want to share your data, please note that you may not be able to access some parts of the website. Users who decide that they no longer wish to receive our services can unsubscribe from receiving notifications by sending an e-mail notification to This email address is being protected from spambots. You need JavaScript enabled to view it..

Automated processing

Please note that certain data (such as the type of internet browser you use, the number of visits, the average time spent on the site, the content viewed, etc.) are processed automatically when accessing the website Blistavi dom d.o.o. The above data is used for the purpose of assessing the attractiveness of our website. Please note that the user has the right not to be subject to a decision based solely on automated processing, unless such a decision is necessary for the conclusion or execution of a contract between the user and Blistavi dom d.o.o. permitted by Croatian or Union law or based on the explicit consent of the user.

Links to other sites

This privacy policy applies to the homepage of the host Blistavi dom d.o.o. (www.blistavidom.hr). This site may contain links to other service providers and is not covered by this privacy policy. When leaving the Blistavi dom d.o.o. website, please read the privacy policy on each website that collects personal information.

Notification of changes and contact

Any changes to our privacy policy will be posted on the homepage and other places deemed appropriate. If you have any questions regarding the privacy statement, please contact us via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Blistavi dom d.o.o., Grgura Budislavića 99, 23000 Zadar, This email address is being protected from spambots. You need JavaScript enabled to view it..